Our commitment to protecting your personal information in compliance with South African law.
cerulean-birch is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection legislation. This page outlines our data protection practices and your rights as a data subject.
Under POPIA, cerulean-birch acts as the responsible party for personal information collected through our website and services. We determine the purpose and means of processing personal information and are accountable for compliance with data protection principles.
We process personal information based on one or more of the following lawful grounds:
As a data subject, you have the following rights under POPIA:
You may request confirmation of whether we process your personal information, as well as access to such information. We will provide this within a reasonable time and in an accessible format.
You may request that we correct or update inaccurate or incomplete personal information. We will make corrections promptly upon verification of your identity.
You may request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purpose for which it was collected.
You may object to the processing of your personal information for direct marketing purposes. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
We implement appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
We primarily store and process data within South Africa. Where data may be transferred to service providers in other jurisdictions, we ensure appropriate safeguards are in place to protect your information in accordance with POPIA requirements.
Our Information Officer is responsible for ensuring compliance with data protection legislation and handling data subject requests. To exercise your rights or raise concerns, contact our Information Officer at [email protected].
If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the Information Regulator of South Africa.
Last updated: January 2024