How we collect, use, and protect your personal information.
This Privacy Policy describes how cerulean-birch collects, uses, and shares information about you when you use our website, services, and related communications. By using our services, you agree to the collection and use of information in accordance with this policy.
When you enquire about or subscribe to our services, we may collect your name, email address, delivery address, and service preferences. For business accounts, we may also collect company name and billing information.
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the individual pages you view, what websites or search terms referred you to our site, and how you interact with our content.
We use the information we collect to:
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as delivery partners and payment processors. These parties are obligated to maintain confidentiality and use your information only for the purposes we specify.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Under South African law, including the Protection of Personal Information Act (POPIA), you have the right to:
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Transaction records may be retained for accounting and legal compliance purposes as required by law.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].
Last updated: January 2024